Etudes Browser Configuration Guide

Step 1: Get the right browser

Which browser versions work best?

  • PC Users:
  • Mac users:
    • Firefox - most recent version
    • Mac users must be running OSX 10.3 or above.
    • Chrome
    • For more information, see: Mac Supported Browsers.

Which browsers are NOT supported?

Currently Etudes does NOT support any version of Safari, Netscape, Camino and Opera.

Where can I download the correct version of Firefox and IE?

Step 2: Configure the browser cache settings

Why do I need to configure the browser cache?

Web browsers use caches to store previous responses from web servers, such as web pages. Web caches reduce the amount of information that needs to be transmitted over the web. Information previously stored in the cache can often be re-used, which helps pages load faster.

Typically browsers set large cache sizes (for example 50 megabytes), but when working with Etudes we need to reduce this size to prevent the browser from showing a previously stored Etudes webpage when in reality there is a newer web page version available. This helps because 99% of Etudes problems are due to incorrect "cache" browser settings.


Okay, so how do I configure the cache settings for Firefox?

·      Step 1 – (PC, left image) Click the Tools Menu and select Options

·      Step 1 – (Mac, right image) Click the Firefox Menu and select Preferences

Firefox Browser - Tools Menu, Options ItemFirefox Menu, Preferences Option

·    Step 2 - Click the Advanced icon, then the Network tab

·    Step 3 - Enter 1 MB  inside the “Use up to X MB of space fro the cache” section and click on the Clear Now button.

·    Step 4 - Click on the OK button at bottom of window.

Options Dialogue Box inside Firefox

·    Step 5 - Open a browser window, delete the address in the URL bar and type about:config. Press the Return key to see Firefox settings. NOTICE: Click “I’ll be careful, I promise” if shown a warning box.

·    Step 6In the Filter:  box type browser.cache.check_doc_frequency It should be set to 1.

·    Step 7 - If it's not set to 1, double click on the text and in the resulting dialogue box, enter 1 and click OK.

·    Step 8 - Close window, exit and restart Firefox to enact the change.

about config dialogue box inside firefox

 

How do I configure the cache settings for Internet Explorer?

·    Step 1 - Click on the Tools Menu then select Internet Options.

Internet Explorer - Tools Menu, Options Item

·    Step 2Click on the General tab > Under Browsing History, click on the Delete ... button.

·    Step 3 – Make sure to check the box Temporary Internet Files and then click the Delete button to clear the cache. Close that window.

Delete Browsing History Window
Internet Options Window


 

 

 

·    Step 4 - Next, click on the Settings button (still in General > Browsing History area) and check, Every time I visit the webpage.

·    Step 5 - Change Days to keep pages in history to 0.

·    Step 6 - Click the OK button at the bottom of the Settings window.

·    Step 7 - Click the OK button at the bottom of the Internet Options window.

Temporary Internet Files Window

Step 3: Go to the Etudes Login Webpage

Where do I go now?

Open Etudes at - https://myetudes.org/portal

NOTICE:

Should I upgrade when my browser asks me to update?

In general, it is best to wait a bit (3 - 6 months) before updating your browser to the latest version.

What if I’m using a Satellite connection?

Satellite ISP's are NOT recommended! Users who are using Directway or Hughes Satellite ISP's might encounter technology problems and intermittent issues with Etudes that are beyond our control.

Can I use my AOL browser?

Do NOT use AOL's browser. IMPORTANT note for AOL Users!

Can I have more than one Etudes browser window open at the same time?

No! Use of Multiple Browser Windows is a no-no! Do NOT open more than one Etudes browser window while being logged into the system. It is easy to log yourself out of one and get logged out of the others, losing what you were working on - assignments, tests, etc. You will be prompted to log back in!